Intelligent Call Routing

Intelligent Call Routing Intelligent Call Routing Mr. Harrison decides to call his commendation card company to inquire about a extension limit increase. He picks up the phone and dials the companys 800 number. He is then prompted by a friendly combination that says, Welcome to Mycorp, please enter your 15 digit render number. After punching his15-digit account number into the handset, he is pronto prompted by a friendly agent who greets him with, Hello Mr. Harrison, how be you today? Surprised that the agent knew he was the one calling, he then mentions that he is interested in a recite limit increase. After the agent helps him with his primary objective, the agent says, I noticed you have been traveling a lot late; would you be interested in upgrading to our new Travelers Green call up? Thats right. The agent knows a lot about him, only how? Remember the 15-digit account number he entered? To Mycorp its ofttimes more then 15-digits: its about every ha rvest-festival he has p...If you want to get a full essay, state it on our website: OrderCustomPaper.com

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